FREQUENTLY ASKED QUESTIONS

ELYSEWALKER

How do I shop from @elysewalker?

You can visit one of our stores.

Do you accept returns or exchanges?

Returns for store credit or exchanges gladly accepted within 7 days of purchase with receipt. No returns or exchanges are accepted on accessories, intimates, swimwear, jewelry, or sale merchandise.

How do memo shipments work?

If you are unable to make it to one of our stores, we bring personal styling to you. Take the survey so we can learn more about your style and needs and let us take it from there. We will ship a personalized box of carefully curated head to toe looks straight to your door. You are only charged for what you keep. Join the elysewalker Memo program now - get started here.

HOW CAN I SIGN UP FOR THE ELYSEWALKER MAILING LIST?

Sign up to receive the weekly updates from elysewalker stores- new arrivals, style tips, and more coming straight to your inbox.

TOWNE

Where are your stores located?

You can visit one of our stores.

How do I shop from @townebyelysewalker?

With southern California locations in Pacific Palisades, Bel Air, Newport Beach, and Calabasas opening soon, you can always go to towne to get the essentials. If you are unable to make it to one of our stores, we bring personal styling to you. Take the survey so we can learn more about your style and needs and let us take it from there. We will ship a personalized box of carefully curated head to toe looks straight to your door. You are only charged for what you keep. Join the towne by elysewalker Memo program now.

Do you accept returns or exchanges?

Returns for store credit or exchanges gladly accepted within 7 days of purchase with receipt. No returns or exchanges are accepted on accessories, intimates, swimwear, jewelry, or sale merchandise.

How do memo shipments work?

If you are unable to make it to one of our stores, we bring personal styling to you. Take the survey so we can learn more about your style and needs and let us take it from there. We will ship a personalized box of carefully curated head to toe looks straight to your door. You are only charged for what you keep. Join the towne by elysewalker Memo program now - get started here.

HOW CAN I SIGN UP FOR THE TOWNE BY ELYSEWALKER MAILING LIST?

Sign up to receive the weekly updates from towne by elysewalker stores - new arrivals, style tips, and more coming straight to your inbox.